Frequently Asked Questions

What if I need to reschedule my party?

There is no charge to reschedule a party.  If a party is cancelled the $75.00 deposit may be used as credit at Entertrainment Junction. Sorry, no refunds.

What is the price of a cake?

Our cakes are ¼ sheet cakes and may be purchased for $30.00. (each cake serves 16) (Requires one week notice.)

Can I bring in my own decorations and goodie bags?

Yes, you are welcome to bring in decorations and goodie bags.  Be aware that our hobby shop also offers party favors, balloons, and gifts.  Note: We we do not permit wall or ceiling decorations installed in a fashion that will damage the facility. Silly string and confetti are not permitted.

What food will be supplied at the party?

Party guests will receive a slice of cheeze pizza or hot dog, chips and drinks.  Additional food may be purchased for other guests and chaperones.
Note: Paid admission to our attractions is required for everyone other than one chaperone for party guests under 12 years of age.

What about the Cake?

You may bring in your own cake and candles. For an additional $30.00 we can supply a cake for up to 16 people.

Will there be a party host available to help me with my party?

A party host will be available for Box Car and Locomotive packages only.  Flat Car parties will be served food and then the guest will run the party and will be required to clean up afterward.

How long does the party last?

Guests may stay in the reserved space for 50 minutes, but may remain in the facility as long as they wish until closing.

What time should I arrive at the party?

The party parents should arrive 15 minutes early so that any changes can be addressed and the final payment can be made.

Do I need to stay at the party?

Yes, at least one adult must remain with the party at all times.

Can more guests be added to a party?

Yes, guests may be added for the charge of $10.00 each

Can I include parents and caregivers and siblings in my party number

Each paying guest under 12 may bring one parent or caregiver FREE.  Children under the age of 3 may attend for free but would not get party food or a free chaperone. Additional parents or caregivers will be charged $7.00 to enter the attraction and $3.00 for party food.

How many guests may come to the party?

We have several party options.  At a café (reserved table in café area) party you may have 12 or up to 25 guests.  A room party is from 12 guests up to 100.  Guests may be added to any party for $10.00 each.

Do I need to pay a deposit to reserve the party?

Yes, a $75.00 non-refundable deposit is required at the time of booking and the balance may be paid on the day of your party.

How do I schedule an EnterTRAINment Junction party?

Just give us a call to reserve your day and time.  Call 513-898-8000 ext. 203 to leave a message and someone will return your call as soon as possible.  Note: the party and event line is not staffed on Sundays.

How does a birthday party run?

The person who is paying for the party needs to arrive 15 minutes prior to the scheduled party start time to make necessary changes and make final payment.  Food will be brought out 5 minutes after the official party start time.  If you scheduled a Flat Car party remember this is un-hosted party.  If you scheduled a Box Car or a Locomotive Party a host will check on you throughout the party and assist with gift opening, cake cutting, and the backstage walk-thru if you added our behind the scenes sneak peek.  50 minutes after the scheduled party start time you will receive your wristbands for the attraction(s) and leave the party area.